Garage Doors and Automations
Last updated: 11/18/2025
Garage Doors and Automations (“we”, “us”, “our”) is committed to protecting your personal information and ensuring that your privacy is respected in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website garagedoorsandautomations.co.za, contact us, or use our services.
1. Information We Collect
We may collect the following types of personal information:
1.1 Information You Provide Directly
- Name and surname
- Email address
- Phone number
- Physical address
- Project details or service requests
- Any information provided through contact forms or communication with our team
1.2 Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on site
- Cookies and tracking data
This helps us improve our website performance and user experience.
2. How We Use Your Information
We may use your personal information to:
- Provide quotes, respond to enquiries, and deliver requested services
- Schedule appointments, installations, or repairs
- Follow up on customer service or support requests
- Improve our website and service offering
- Send important service-related communication
- Maintain internal records for administrative and compliance purposes
We do not sell, rent, or trade your personal information to third parties.
3. Sharing of Information
We may share your information only with:
- Service providers or technicians assisting with installations, repairs, or deliveries
- Website hosting or analytics partners helping us maintain site functionality
- Legal authorities when required by law
All third parties are required to protect your information and use it only for the purpose for which it was provided.
4. Cookies and Tracking
Our website may use cookies to:
- Improve site performance
- Analyse visitor behaviour
- Store basic preferences
You may disable cookies in your browser settings, but certain website features may not work correctly as a result.
5. Data Security
We take reasonable technical and organisational measures to safeguard your personal information from:
- Loss
- Misuse
- Unauthorised access
- Disclosure
- Alteration or destruction
Although we take precautions, no method of electronic transmission is completely secure.
6. Your Rights Under POPIA
You have the right to:
- Request access to your personal information
- Ask for correction or deletion of inaccurate data
- Withdraw consent (where applicable)
- Object to the processing of your data
- Lodge a complaint with the Information Regulator
Requests can be made in writing to the contact details below.
7. Retention of Information
We retain your information only for as long as necessary to:
- Deliver our services
- Fulfil legal and contractual obligations
- Maintain business records
Once no longer needed, information is securely destroyed or anonymised.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
The “Last Updated” date at the top will indicate when changes were made.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Garage Doors and Automations
Phone: 011 680 5336
Email: info@garagedoorsandautomations.co.za
Website: garagedoorsandautomations.co.za